2 Triple B FM (Bellinger Community Communications Co-operative Limited) respects your privacy. This page explains what personal information we collect through our website and station services, and how we use it.
Who we are
2 Triple B FM is a community radio station broadcasting to the Bellingen Shire on 107.3 FM and 93.3 FM. Our registered entity is Bellinger Community Communications Co-operative Limited.
Contact: radio@2bbb.net.au · Studio text line: 0472 505 875 · Web: 2bbb.net.au
What we collect
We may collect personal information you choose to give us, including:
- Name, email address, phone number and message content when you use forms on this site (contact, volunteer, presenter applications, community announcements, sponsorship enquiries, music submissions, interview requests)
- Membership and subscription details when you join or renew as a subscriber
- Donation details when you support the station (payment card details are handled by our payment provider, not stored on our servers)
- Newsletter email addresses if you subscribe to station updates
We also collect limited technical information in server logs (such as IP address, browser type and pages visited) to keep the site secure and working.
How we use your information
We use personal information to:
- Respond to your enquiries and applications
- Administer memberships, sponsorships and donations
- Send newsletters or station updates you have opted into
- Meet legal, regulatory and insurance obligations of a community broadcaster
- Improve and protect our website and services
We do not sell your personal information.
Who we share it with
We may share information with trusted service providers who help us operate the station and website (for example email delivery, payment processing, hosting and membership systems), only as needed to provide those services. We may also disclose information if required by law.
Cookies and analytics
Our site may use cookies or similar technologies that are necessary for the site to function (for example keeping you signed in to member or staff areas). If we use analytics tools, they help us understand how the site is used in aggregate.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. How long we keep information depends on why we collected it (for example membership records are kept while you are a member and for a period afterwards as required for station administration).
Your choices
You can ask us to access or correct personal information we hold about you, or to unsubscribe from marketing emails. To make a privacy request, email radio@2bbb.net.au.
If you are not satisfied with how we handle a privacy matter, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Updates
We may update this privacy notice from time to time. The version on this page is the current one.